Great friendly service. Got the vehicle I came for.
I had my car towed to Scott will from another garage. The Serice dept rep Lindsay walked me through the entire process. Lindsay and team were corteous and professional. The work was done as per the estimate and the finish date was met. My 2008 Toyota Sienna purrs like a kitten w/ the new manifold. I have a 1 year warrant on the repair work. The mechanic also checked the engine work that was completed by the other repair shop. I have total confidence in this Toyota dealership. Thanks to Lindsay and the Scott Will team!
Very friendly and fast service!
Made my transaction quick and easy.
This is one of 2 dealers that I will actually do business with in Sumter. The rest of the dealers I only go to "window shop". The folks here are very friendly and professional. I will put a small story here to show you how much they cater to you. Salesman - MarcelSales Manager - JasonGM - WillFinance - honestly can't remember his name but very pleasant The wife and I went there to look at a Mazda 3 hatch, Mazda CX3/5, Toyota Corolla IM, Toyota CHR. My wife recently got a few second degree burns while we were outside burning weeds. We arrived at the dealership and talked with Marcel. Marcel brought each vehicle into the shaded bay per my request so my wife could stay as cool as possible. He brought each vehicle, let us take each vehicle out, replaced the vehicle that we didn't like with the next in line. Who does that? So we do all the paperwork with Marcel after we decide which she liked most, he offered us some water and joked with us while waiting. He asked if we wanted some radio stationed programmed and the wife's phone paired. So while we waited for finance the wife and him went out there, set things up and went over the car. Finance was finally ready and he came out to me and introduced himself. He actually took the effort to come to me rather than being tossed into an office. He welcomed us in and we flew right through the paperwork. I am a, don't want to waste my time kind of person and already know what I want. So options came up and I listed what I wanted, he built it right away and did not try to persuade anything. He answered every question we had. Literally got out of his office in about 10 minutes. When we arrived Jason greeted us and let us know all the paperwork was ready and good to go. I had deal with Will through the whole transaction with numbers and such. He answered all questions promptly and professionally. There was no haggling with these guys, they set us up RIGHT from the get go. If shopping for a vehicle in Sumter, I honestly do not think you can find a better place. If you are shopping for a Toyota or Mazda I do not think you can find a better place either.
I couldn't ask for a better experience. When I asked them to find me what I needed they found the truck I needed they called me 7 days later with the truck I wanted at the price I needed it to be. Recommend them to anyone... God Bless
I bought a car from Will Stacey back 2011 in Greenville South Carolina. After that, my best friend bought his from him and we have been friends every since then. When he transitioned to Scott Will Toyota, we followed him there and bought another vehicle. It was such a smooth process. Not just because Will is so awesome, everyone there was super friendly and made us feel very welcome. It's a 3 hour drive to Scott Will Toyota for us and I think I speak for us both that we will gladly make the trip for our next purchases. I never feel pressured or "sold" into anything I don't want. They just make everything easy and a no-brainer.
Had the best experience with this dealership and the salesman Joey Johnson! Thank you for such a wonderful experience I will be back for my future vehicles and refer you to anyone I know that's looking to purchase a car!
First rate. We were treated with courtesy and respect and the sales person, Alan Lore, was very helpful in explaining the details of the transaction. Both my wife Nancy and I are, as the saying goes, "older than dirt", but if we are fortunate to live long enough to need another vehicle, we will surely start our search with Scott Will Toyota .
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